In a recent survey, nearly 90% of seniors said they preferred to “age in place,” living in their own homes. Although family members and loved ones want to respect their wishes, there can be real risks associated with independent senior living. According to the National Council of Aging, one in three adults over 65 experience a fall each year — when it comes to keeping seniors save, prevention and reliable assistance is key. That’s why I recommend my clients who are living at home without the benefit of 24×7 care, consider a Medical Alert System.  When I recently researched options for a client, I turned to Reviews.com.  They have put together a guide to finding the most effective medical alert systems to ensure that seniors are safely independent — and giving family members and loved ones peace of mind.

How Reviews.com Found the Best Medical Alert System

After consulting with over 100 elder care experts, examining service agreements, and evaluating and testing over 69 devices, the research team at Reviews.com were able to narrow down their selection. Here’s what they looked for:

• Broad coverage options so the device worked nationwide
• Versatile systems that did not require a full home security system
• Service agreements that were easy to start — and to stop
• Excellent customer service departments
• An easy purchase process and equipment variety

Reviews.com’s Picks for Best Medical Alert System

• Best Overall: Bay Alarm Medical — Bay Alarm beat out the competition with a superior customer service experience and caring bedside manner. Although the base station is not discrete, the set up was hassle-free and the call-center support was top-notch!
• Best Technology: MobileHelp — Because MobileHelp makes their own devices, the company makes it easy to grow and improve its services as needs change. These devices come with unique and helpful upgrade options like automatic fall detection, blood pressure monitors, and wall-mounted buttons.
• Honorable Mention: Medical Guardian — Medical Guardian had quick emergency call response times, and a solid customer service experience. The only major drawback? The company doesn’t offer a free trial period and locks customers into a minimum 90-day commitment.

Did You Know?

The devices are rentals. Few companies allow you to buy the equipment outright. When you order a medical alert device, you are renting the equipment and paying for access to the call center. Reading the fine print is key here: medical alert providers can charge you fees for any damaged or lost equipment, and some are extra strict about ensuring that the devices are returned in good condition.

You’re most likely talking to a trained nurse or EMT when you call. Call center representatives don’t necessarily have to be medical professionals, though most are EMTs, trained nurses, or have been approved by the independent safety science company.

Not all medical alert providers are going to make it. Medical alert companies are on the rise, and going with a new company may mean scrambling for service if it ends up going out of business.

The Bottom Line

In the event of an emergency, a reliable medical alert device can quickly connect seniors with help. The best course of action is having an open and honest conversation with your senior regarding their habits and health. Evaluating which type of device is most appropriate for each particular situation is key to ensure that your loved one is getting the help they need. Keep in mind, these devices are not a substitute for home, nursing, or hospice care.

For the full study, as well as more tips and information for seniors, check out Reviews.com’s guide: http://www.reviews.com/medical-alert-systems/